The Jackpot City casino is one of the top operators in the online gambling industry and is characterized by promotions such as tournaments, loyalty programs and wheels of fortune with prizes, among other things.


Jackpot City review

Jackpot City review

About Jackpot City

At this point, we would like to start with our first impression of the Jackpot City online casino. The platform seems a bit confusing at first glance, but it is modern and unique. One expects a rather classic casino look and is surprised with an exclusive, comic-like design. The game selection, which relies on all popular and renowned developers in the industry, also catches the eye. As a player, you will be served with live games, card games and a whole lot of slot machines. It is also almost immediately noticeable that numerous special features adorn the casino.

In our Jackpot City Casino review, you can find out all the important details about the test categories. How well does the company’s customer service perform in case of problems – and how can it actually be reached? What bonuses and promotions await you here? Read for yourself which advantages await you here and which aspects could become a disadvantage. As already mentioned, we will also go into more detail about whether Jackpot City is reputable – and why.

TOP Bitcoin Casino BitStarz in the test: scam or serious?

As already mentioned, doubts about the seriousness of the Bitcoin Casino BitStarz do not really arise. As already mentioned, you will find more than 600 top-class games at Bitcoin Casino BitStarz. These can be easily divided into the categories slots, table games and live games. Only bingo and jackpot games of a progressive nature are not offered. This small shortcoming is made up for by special features such as lotto and series as well as movie titles.

After all, it is clear from the first glance at the company’s website that seriousness is the top priority here. This is shown by the license, which was awarded by the government of Curacao and can be viewed completely transparently on the website. In addition to the license of the Curacao Gambling Authority, other features and characteristics also demonstrate the seriousness of the platform.

Jackpot City Bonus: Bonus offer at a glance


Jackpot City has come up with quite an attractive welcome bonus for all new customers, offering up to 1100 USD starting credit and 120 free spins. In my Jackpot City Casino experience, the offer can be claimed with the first three deposits. However, there are a few things to keep in mind if you want to claim a withdrawal from the balance later on. One of the bonus conditions is that the welcome bonus must be claimed within four days – we are talking about the first deposit immediately after your registration.

However, more and more often there is also a so-called casino bonus without turnover requirements, which is not bound to annoying regulations. More information about this can be found on our special page. There you will also find the current top providers that offer this promotion.

The second deposit is also taken into account and must be made within the first week after registration. The sums can be released with a 45-fold turnover. Winnings from free spins, on the other hand, require a 35-fold turnover. The bonus conditions themselves must be fulfilled within five days after the crediting – otherwise everything expires automatically. The good news is that withdrawals from the bonus balance and the resulting winnings are not restricted at this online casino.

Welcome bonus: Up to 1100 USD

Bonus conditions: 45-fold rollover, free spins within 7 days

Validity: 5 days after registration

Other promotions: Wheel of Fortune, tournaments & loyalty program.

Not only the time factor plays a role in the free spins bonus, you also have to overlook the required turnover to this offer. Because: Further conditions are attached to the offer, which must be strictly adhered to. Otherwise, it can happen that the operator deletes all bonus amounts from your player accounts. First of all, you should know: Bonus amounts are also credited to your account as such, so that the deposit and the given credit can be viewed separately from each other. This will certainly make it much easier for you to clear your bonus. Then it is worth mentioning that bonus credits may not be wagered in the Insta games and in the live area of the casino. Furthermore, it is worth knowing that you first have to make a real money spin within the slots to get the free spins. By the way, these have a value of 0.30 USD per spin and thus allow you a budget-friendly entry into the slots. Also, be careful with the wagers you make with your bonus balance: These must not exceed five euros, otherwise the bonus may be declared invalid and your efforts will be gone. Table games such as roulette are only included in the turnover factor with 17 percent.

According to our Jackpot City test, the casino has also come up with other promotions that offer existing customers the right thing. For example, you can claim a different bonus every week if you have reached level ten in the provider’s loyalty program. In this case, the bonus is available every Thursday and Friday. Note: a deposit of at least $35 USD is required if you want to claim the bonus. Besides this offer, Jackpot City Casino has other promotions to offer. For example, you can also claim an 1100 USD bonus as an active customer – but only if you make five deposits of at least ten euros in one day. Here, too, the bonus amount received must be wagered 45 times. As you can see, the casino makes every effort to offer something for everyone. If you are looking for something more unusual, then the Non Sticky online bonus casinos are just right for you.

Upcoming Tours & Destination

The Jackpot City s Casino works together with NetEnt and Big Time Gaming, among others. Both providers are among the leading developers in the industry – and not without reason. They work hard on quality new releases, so you will discover new games at Jackpot City almost every month. But that’s not the only thing that distinguishes the providers: Particularly good graphics meet free spins and in-game bonus games, as well as acoustic background music at its finest. You really can’t do better than that.

Jackpot City Casino consists of the popular slot games, table classics and a live area. In total, there are more than 600 games here, which are expanded month after month with numerous new releases. You can also find and access a video poker section among the categories. While the slot machines cover all exciting topics, there are also some special titles to discover here. For example, how about games that are based on well-known movies and series? By the way, most of the popular slot games are also available on mobile.

After all, Jackpot City is not one of the best slot apps for nothing. Keno and Lotto perfectly round off the versatile and colorful portfolio. Would you rather play table classics like roulette, blackjack and baccarat? Then you can use almost 50 tables in this casino. Special features such as Teen Patti can also be found here in sufficient quantities. Poker and roulette represent separate categories and are also served with several tables. So what could make this even more comprehensive? Jackpot City Live Casino has more than 20 tables to offer for baccarat, blackjack, roulette and more, and quickly makes itself known for its high quality.  Even Keno and Dream Catcher are represented here, so you don’t have to miss out on specialties at all. If you like to play against real dealers online, the live casinos are sure to please you.

Poker

Do you like to play video poker? Then Jackpot City has the right thing for you. More than 20 different games can be found in this category, which should provide enough variety for now. In this category, the company relies on the providers Play n’ Go, Microgaming, Betsoft and Ezugi, so you can expect very good quality and razor-sharp graphics. The good thing is that the poker section offers not only the most popular variants of the card game, but also rarities with a fun factor. How about Split Way Royal Poker or All American Video Poker? Whatever you’re in the mood for, this section is for real fans.

Deposits and withdrawals

Let’s move on to a particularly important point, which in our opinion is one of the deciding factors for the feel-good factor in the casino: The payment methods. If you want to make a deposit, this is possible in over 14 different ways according to our Jackpot City Casino experience. The provider does not charge a fee for the deposit. By the way, this is possible from as little as 6 USD, so you are a bit more flexible here when compared to the rest of the industry. Although you cannot pay with cryptocurrencies like Bitcoin, you can use numerous e-wallets with real-time actions, such as Neteller. If you want to play at the best Bitcoin casinos, you will definitely find what you are looking for on our separate page. Unfortunately, the provider does not provide any information regarding maximum betting limits. In the following, we will tell you more about the payout, respectively the details about the possible withdrawals in the casino.

When it comes to withdrawals, we have to make it clear: In contrast to the deposit, an identity check is required when the withdrawal reaches 1100 USD. For this, you should send a copy of your identification documents to confirm your identity. Interestingly, the withdrawal limits at this casino are very generous with 32000 USD as the maximum amount per transaction. However, you may be allowed to withdraw only 6000 USD per month. According to our experience with the offer, this is the case when the withdrawal amount exceeds 25 times your deposits.

The customer service at Jackpot City

If you have any questions or would like to get rid of your concerns, you can contact the casino’s customer support. This is not only available to you via live chat, but also by phone and via email. Unfortunately, the casino does not really make clear at which times of the day the employees are available – however, we have made the Jackpot City experience that the employees also make every effort to clarify your concerns in the evening. In the live chat window, you can also access questions and answers or be forwarded directly to the employee. Either way, the customer support has always seemed dedicated and professional to us. We have always received our answers via email within a few hours.

Unfortunately, you won’t find a comprehensive FAQ section directly on the website of this provider. This is because FAQs are dealt with via the chat window. Topics such as the payout are addressed – however, the questions and answers here are not particularly extensive and should be regarded as a real aid.

Security and regulation

As already made clear at the beginning, the online casino operates with a valid gambling license from the government of Curacao.  Surely you also know that such a licensing is bound to numerous checks, controls and strict guidelines, so that the operator has to prove itself as absolutely serious and safe. This is an advantage for you players: If the provider no longer manages to satisfy the Curacao Gaming Authority, the license will be revoked immediately. You can check the validity status of the license at any time on the Jackpot City Casino website to be on the safe side. The companies behind Jackpot City are also licensed and thus meet all the requirements that discerning players bring with them.

Independent institutes have long put Jackpot City Casino under the microscope to confirm local security and fairness. For example, the company was put under the microscope by eCOGRA, which also deals with the random number generator of providers. Secure data transmission is ensured by the operator’s cooperation with McAfee Secure. What else can be emphasized at this point? The company cooperates with other institutes such as GamCare to promote responsible gambling and to offer the right help in case of gambling addiction.

Conclusion: Jackpot City with a strong web presence for modern players

Let’s briefly summarize once again: Our Jackpot City experience shows that this modern online casino is a user-friendly port of call for all players looking for a special gaming experience. With special features like keno and movie or series titles, this operator comes up just as well as with a modern appearance. There are many reasons why we consider the operator to be one of the top casinos in the industry – one of them being the good customer service. All in all, we can only recommend the platform for gaming. There is almost nothing that speaks against the provider.